Q: WHY DID UNITED WIRELESS ARENA ADOPT THIS POLICY?
A: Fan experience and the safety of our guests and performers is a top priority of United Wireless Arena. More and more artists are requesting arenas implement a clear bag policy and we need to cooperate to continue to bring quality entertainment to southwest Kansas. Our goal is to speed up the entry process into the venue, improve security, and limit touchpoints. Clear bags allow staff to check for prohibited items without having to touch or open a bag. This will allow the entry process to go faster and will prevent our staff from having to touch your items.
Q: HOW DOES THIS POLICY IMPROVE PUBLIC SAFETY?
A: The clear bag is easily and quickly searched and greatly reduces faulty bag searches. It also supports the Department of Homeland Security's "If You See Something, Say Something" campaign.
Q: HOW DOES THIS MAKE IT MORE CONVENIENT FOR GUESTS?
A: This will enable us to move guests through our security checkpoints faster, allowing staff to be more efficient and effective in checking bags that are brought into the arena. We also believe guests will realize an improved sense of safety.
Q: HOW MANY BAGS CAN EACH PERSON BRING INTO THE VENUE?
A: Each ticketed guest can carry one large clear bag - either a one-gallon plastic storage bag or up to a 14"x14"x6" clear bag - plus one small clutch purse (5.5"x8.5"x2", non-clear). The small clutch allows privacy for small personal items and also is easily searched.
Q: WHAT ITEMS CAN I CARRY THROUGH SECURITY WITHOUT REMOVING?
A: Guests may carry in their pockets or jackets their makeup, feminine products, combs, wallet, credit cards, etc., if they choose not to put them in a clear bag or clutch.
Q: WHAT HAPPENS IF I SHOW UP AT THE ENTRANCE WITH A BAG THAT IS NOT PERMITTED?
A: Guests carrying bags that do not meet the criteria will be asked to return them to their vehicles.
Q: IF I HAVE CERTAIN ITEMS THAT I NEED TO BRING INTO THE VENUE FOR MEDICAL REASONS AND THEY WON'T FIT IN THE CLEAR BAG, WHAT DO I DO?
A: Guests carrying medically necessary equipment into a venue will be required to have their bag/equipment inspected and cleared by security and/or staff. For questions about medical equipment or other needs, please contact the Administrative Offices at (620)371-7390.
Q: ARE ALL PURSES PROHIBITED?
A: No. Small clutch purses, no larger than 5.5"x8.5"x2", with or without a handle or strap, are permitted along with either the clear tote bag (up to 14"x14"x6") or a one-gallon plastic storage bag. This should enable guests to carry the same items they have in previous years and expedite entry into the venue.
Q: DO I HAVE TO PUT EVERYTHING I'M CARRYING INTO THE PERMISSIBLE BAGS?
A: No. We are limiting only the types of bags carried into the venue, not permissible items that are brought into an event. Therefore, guests can carry in their pockets or jacket their keys, makeup, feminine products, comb, wallet, credit cards, etc., if they choose not to put them in a clear bag or clutch purse (5.5"x8.5"). Guests can carry a blanket or jacket over their arms and use the clear bag and clutch to carry other items.
Q. WHAT ABOUT DIAPER BAGS?
A: Diapers and other baby supplies can easily be carried in a clear tote bag, up to 14"x14"x6". Each member of a family with a ticket would be allowed to carry one approved clear bag and one clutch purse into the venue.
Q: WHAT ABOUT SPORTS TEAMS?
A: Sporting team members and cheer squads entering through a pass-gate would still be allowed to carry their equipment and clothing items in their school-approved duffels or backpacks. Performers or support personnel not entering with the team (school photographers, band members, half-time performers, National Anthem singers, broadcasting/announcers, etc.) would need to abide by the clear bag policy in place. The exception is for instrument cases for band members.